Shipping & Delivery
Shipping
CosmoKomet is pleased to provide simple and affordable flat rate shipping options to the Continental U.S. states. Domestic ground shipping is currently free for orders over $300.
SHIPPING RATES
| Orders to $50 | $4.99 |
| Orders to $100 | $8.99 |
| Orders to $200 | $16.99 |
| Orders to $300 | $24.99 |
| Orders over $300 |
FREE |
Taxes & Duties
TAXES
For US orders, CosmoKomet collects taxes in all states. Your purchase may be subject to sales and use tax.
DUTIES
If you are outside of the continental USA, we are not currently able to ship your order. Please contact us directly at Customercare@CosmoKomet.com for direction.
Cancellations
We will do our best to try and assist you however we cannot guarantee any cancellations or changes once your order has been completed. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, our support team will be happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Final Sale. If you want to cancel or make changes to your order, please reach out to our support team at Customercare@CosmoKomet.com.
Returns
CosmoKomet is happy to offer free returns or replacement or a full item refund to your original form of payment for defective items.
To process a return, please contact CosmoKomet Customer Care at Customercare@CosmoKomet.com. CosmoKomet will work with the manufacturer in assisting your return/exchange.
To process a return, please contact CosmoKomet Customer Care at Customercare@CosmoKomet.com. CosmoKomet will work with the manufacturer in assisting your return/exchange.
Freight service
Items meeting a specified weight/dimension criteria will ship via freight service—the carrier will contact you to schedule a delivery.